LocostUSA.com

I just bought 2 TRW lower Chevette ball joints from Rockauto. Both were TRW but from different manufacturing plants I assume. One was nice and loose - just the part for a Locost. The other was very stiff. I emailed them about the problem. They asked for a picture showing the difference between the joints so a "manager in the warehouse" could see which one I needed. A day after I sent the picture via email, I received an email confirming shipment of the "loose" part. They even said keep the other one as a spare!! These guys are GREAT!!!

JR (not J.R.)

Yes, they have a great customer service attitude. I use them a great deal.

The fridge magnets are now shipped in the outside envelope, but only on orders they process; not the ones that ship direct from the mfg.

The 5% discount code is emailed a few weeks after an order is delivered. They also post a non-customer specific discount code on certain forums. Discount codes are good for two months.

Anytime you need a discount code, just do a google search and there will be several online with expiration dates.

I know we all want to help each other, but I advise against posting your emailed code, since your order number and personal info are obtainable with a little more information.

No problem here with RockAuto. I actually got valve stem seals for my Toyota 20 valve from them. I found the seals are the same as a Prius so I bought 2 sets (have some spares) as the Prius is a 16 valve. The two sets cost about $40 shipped. The price from Toyota was $8.16 each seal times 20 is ......$163.20. I am a RockAuto faithful.

Bought a clutch alignment tool and a clutch slave cylinder. Neither was the correct one.
Freight costs to return them would have been a wash.

105905578703782 - Exp. Sept. 30th.

As far as my experience with RockAuto? AWESOME. -- I ordered parts Friday morning, and they were at my door Saturday around noon. Didn't pay for expedited/overnight shipping or anything. Parts came days before the expected delivery date! AND everything was right, to boot!

i use rock auto but don't like the shipping charges if all the parts you order come from different warehouses

This may be why.....



I can sometimes get a better price out of Amazon.com when Amazon carries the part, not from a 2nd party. But with their (sometimes) free shipping, I find that the time it takes from Amazon isn't worth the wait. RA has always been 1 or two day delivery except when they state it is from an oulying warehouse. When it comes to brakes etc, they have som many suppliers it may be worth getting a more expensive part if it comes from the same warehouse. You just have to do some homework.

A coworker, from Rockford IL, turned me on to these guys. Great great great idea.

Rock Auto tech support (yup, they have tech support!) is great.

And with their web site you can look up a part number, see what vehicles it was used on, and then get some ideas from there. Oh, and the pics of items sometimes are helpful too (ie, motor mounts).